Michael Kors Reviews
(Rated by 2424 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Price & Quality4.5
- Return Policy4.5
- Shipping & Delivery4.5
- Customer Service4.5
Recent Customer Reviews (8)
Spencer Nash
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Sheila Casto
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Florus Desnoyers
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Charlotte Norris
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Julissa Horton
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Gerald Cote
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Colleen Mazzone
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Dale Goode
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Michael Kors Pricing
Handbags
$150 - over $600
Wallets
$50 - $200
Shoes and Accessories
$70 - $300 or more
Sale Items
as low as $89
Payment Methods
Accepted Payment Options:
Prices for items on Michaelkors.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For Michael Kors credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Michael Kors Pros & Cons
Pros
1
Product Design: Michael Kors is well-regarded for its stylish and trendy designs, appealing to a wide audience.
2
Diverse Product Range: The website offers a variety of products, including handbags, clothing, accessories, and fragrances, catering to different tastes and preferences.
3
User-Friendly Interface: The online shopping experience is generally considered easy to navigate, allowing customers to find products quickly.
CONS
1
Customer Service Issues: There are frequent complaints about poor customer service, including slow response times and difficulty in resolving issues.
2
Refund Delays: Customers have reported long wait times for refunds, causing frustration and dissatisfaction.
3
Brand Perception: The brand has faced criticism regarding its luxury status due to excessive discounting and brand exposure, which may affect its perceived value among consumers.
Michael Kors Features and Benefits
Features
Wide Product Range
Offers a comprehensive range of products including accessories, footwear, watches, jewelry, women’s and men’s ready-to-wear, wearable technology, eyewear, and fragrances.
Quality and Style
Products known for quality craftsmanship, exquisite tailoring, and chic, modern sensibility.
Exclusive Products
Offers exclusive products only available at Michael Kors stores and MichaelKors.com for a limited time.
Customer Service
Promises memorable service committed to making shopping a breeze.
Shipping and Returns
Standard ground shipping on orders of $50.00 or more and easy returns on full-price online orders.
Account Benefits
Registered users store payment, billing, and shipping info for faster checkout, maintain address book, receive style advice, trend reports, and lookbooks.
Stylish Product Design
Well-regarded for stylish and trendy designs appealing to a wide audience.
Diverse Product Range
Variety of products including handbags, clothing, accessories, and fragrances catering to different tastes.
User-Friendly Interface
Easy to navigate allowing customers to find products quickly.
30-Day Return Window
Returns or exchanges accepted within 30 days from delivery or shipment for eligible items in new, unused condition.
Free Standard Ground Shipping
Free for orders $50+ or KORS VIP members.
Multiple Shipping Methods
Standard Ground, 2-Day Delivery, and Next-Day Delivery options available.
In-Store Returns
Items can be returned to any Michael Kors store (excluding outlets and travel retail) with proof of purchase.